Cybersecurity Monitoring: How to Protect Your Business From New Threats

It’s 2 AM, and your company’s network is under siege. A sophisticated ransomware attack is spreading like wildfire through your systems, encrypting critical data and grinding operations to a halt. Your outdated security measures are no match for this new strain of malware. As panic sets in, you realize the harsh truth – your business wasn’t prepared for the ever-evolving landscape of cyber threats. Well, cybersecurity monitoring can help prevent this nightmare scenario. Let’s go through how to protect your business with cybersecurity monitoring.

Real-Time Threat Detection

Real-time network security monitoring systems work by continuously scanning a business’s network, devices, and applications for abnormal behavior or security vulnerabilities. These systems use advanced algorithms and machine learning to detect patterns that may indicate malicious activity. For example:

  • Unusual login attempts
  • Large data transfers outside of normal hours
  • Unexpected access to sensitive files

can all trigger an immediate security incident response, prompting the security team to investigate and respond.

Key Monitoring Tools and Techniques

The right monitoring tools, when integrated into a company’s cybersecurity strategy, provide the visibility and control necessary to protect valuable data and systems from both internal and external threats. One of the most widely used tools is security information and event management. SIEM platforms aggregate data from across the business’s network, and then analyze this information for signs of potential threats. Network traffic analysis is another critical technique used to monitor network activity and detect anomalies. NTA tools analyze the flow of traffic within a company’s network, identifying unusual spikes in data transfers, unexpected communications between devices, or connections to known malicious IP addresses.

Employee Training and Awareness

Without proper training, employees may unknowingly open the door to cyber threats through actions such as:

  • Clicking on malicious links
  • Falling for phishing scams
  • Mishandling sensitive information
  • Not protecting cloud data

Effective employee training programs should focus on teaching staff about the most common types of cyberattacks and how to identify suspicious activity. Regularly scheduled training sessions that include real-world scenarios, such as simulated phishing attacks, can help employees recognize red flags and avoid risky behaviors.

Communication

Making sure everyone is on the same page will make your cybersecurity protection plan a lot easier. That’s where communication technology comes in. Regular updates can keep the workforce informed and prepared, while clearly established protocols for reporting suspicious activity ensure that potential threats are communicated to the appropriate teams quickly.  External communication is critical when dealing with data breaches or other significant security incidents. Companies must be prepared to communicate with regulatory bodies, customers, and partners in a way that is transparent and responsible. Effective external communication can help protect a company’s reputation and comply with legal obligations, particularly if sensitive customer data is compromised.

Cybersecurity Monitoring: Make the Jump ASAP

There are so many reasons you should invest in cybersecurity monitoring ASAP. So, what are you waiting for? Are you ready to choose telecommunication solutions? Check out Voice and Data, Inc. Our company has been helping our clients find best-in-class solutions since 2006. Call us today to learn more.

Managed Colocation vs Managed Hosting: Which Is Right for You?

Imagine running a successful company that has a motivated team and a wide variety of stellar products. However, you can’t seem to accommodate your company’s IT infrastructure needs as you grow.

Issues like these can cause you to fall behind your competitors and impact your bottom line. They can even damage your reputation. Business owners often find it difficult to decide between colocation providers and managed hosting. In the guide below, we’ll explore some of the most noteworthy information you should keep in mind when moving forward.

Understanding Managed Colocation

Managed colocation allows businesses to maintain control over their servers while leveraging the IT infrastructure solutions offered by colocation providers. Businesses that choose this option will have better flexibility compared to using a managed hosting service provider. The process functions by renting space within a data center where your company can place its own hardware and servers. As you might assume, this option is best for businesses that already have required hardware.

Exploring Managed Hosting

Managed hosting involves working with the provider. This provider takes care of the following:

Managed hosting benefits include reduced IT workload and access to expert support, allowing businesses to focus on core operations. You can also focus on other obligations, such as managing customer relationships and scaling your business.

Companies that choose this option will experience lower upfront costs and access to expert support. A managed hosting option also simplifies compliance with industry regulations, offering peace of mind. A single compliance breach can be costly both financially and regarding the toll it takes on your reputation.

Advantages of Colocation Providers

Colocation providers’ advantages include enhanced security and 24/7 support, ensuring your operations remain reliable. Companies that need substantial control over their IT environment will benefit the most from this option.

Having access to robust customer support will help you overcome issues that arise. Colocation facilities offer scalable solutions to accommodate future growth, making them ideal for expanding businesses.

The redundancy in power and network systems also minimizes downtime, as well. This is especially important to consider, as even brief periods of downtime can lead to major issues. For example, consider what would happen if your customers couldn’t access your website for three consecutive days.

There’s a good chance they would choose a competitor instead. In many situations, they wouldn’t return to your business in the future.

Selecting the Best IT Infrastructure Solution

When considering colocation vs managed hosting, the best answer will depend on your company’s needs. Managed colocation providers are ideal if you have a dedicated IT team. If you would prefer a more hands-off approach, managed hosting could be a better option. Voice and Data, Inc. offers expert telecommunications solutions at no cost to the customer. With nearly 20 years of experience, our expert team strives to exceed all client expectations.

Our services ensure optimal voice, data, and cloud connectivity, saving your business time and money. Schedule a consultation with us today to learn more about how we can help you.

Optimize Your Network: Speed Test for Business Performance

With 1,300+ Internet Service Providers (ISPs) in the U.S. as of 2023, choosing the right provider can be overwhelming (IBISWorld). Figuring out which one is best for your business can feel like a nightmare. A Speed Test is a great place to start, giving you a clear snapshot of how your current service is performing. This way, you can identify if it’s time to switch providers or upgrade your plan. Optimizing your network can drastically improve productivity, saving you from frustrating slowdowns. Read on for highly effective tips to get you on the right path!

Why Network Speed Matters

A slow network can be a hidden productivity killer. If your business relies on cloud services or video meetings, any delay can throw off operations. A Speed Test is essential to ensure your internet performance is up to the task. It helps you monitor your connection and assess whether your business bandwidth can handle daily demands. A speedy network is critical to keeping things running smoothly. Consider the benefits:

  • Reduced delays
  • Fewer disconnects
  • More efficient workflows

Make sure your internet is working as fast as your business needs it to.

How to Check Your Network Speed

Running a Speed Test can be an eye-opener for your business. While online tools are available, getting professional assistance offers deeper insights. Professionals can accurately assess your network, taking into account factors like latency, signal strength, and overall performance. Steps a professional might take:

  • Run detailed diagnostics
  • Identify bandwidth issues
  • Recommend necessary upgrades

Professional evaluations ensure nothing is overlooked. While a DIY test can offer basic results, expert testing ensures that any problems are identified and resolved properly, helping your business stay competitive

Optimizing Your Network for Performance

To improve network optimization, you need to evaluate your business bandwidth. When multiple devices and users share the same connection, bandwidth is critical. A Speed Test can help you determine if your current plan is sufficient for your needs. Steps to optimize:

  • Upgrade your bandwidth
  • Use traffic management tools
  • Limit unnecessary usage

When you take these steps, you can ensure your network runs efficiently, even during peak hours. 

Choosing the Right Speed Test Tools

Using the right speed test tools is essential for diagnosing network issues. A professional service offers in-depth analysis and better accuracy. They can assess your connectivity in real time, pinpointing specific problem areas that free tools might miss. For long-term network stability, professional testing ensures maximum internet performance.

Network Solutions for Business Connectivity

If your Speed Test reveals poor performance, it’s time to explore connectivity solutions. This could mean upgrading your service or changing providers. In larger spaces, adding Wi-Fi extenders or switching to wired connections can improve coverage. Regular testing helps keep your network optimized for peak performance.

Boost Performance with a Speed Test

A Speed Test can transform your business. Regular testing helps catch performance issues before they cause disruptions, keeping your operations running smoothly. Voice and Data, Inc. delivers expert telecommunications solutions, customized for your business’s needs. With multiple carrier options and a focus on speed testing for top performance, we ensure efficiency and cost savings. As your one-stop shop, we handle everything from carrier selection to post-install support, so you can focus on growth while we manage your network. Connect with us today to boost your business performance!

How Much Internet Bandwidth Does My Business Need?

A single fiber optic strand has a thickness similar to that of a single human hair. But that one strand is capable of carrying 25,000 simultaneous phone calls. Now imagine how many phone calls a cable with dozens of strands could carry!

It is thanks to fiber optic cables that we have our modern high-speed Internet. Internet bandwidth is now large enough that modern businesses can have a download speed and upload speed of hundreds of gigabytes per second. The question is, do you need that much, or will a basic data package suffice?

It’s difficult to say, as your business needs will vary wildly from the next. Keep reading as we discuss whether your business Internet speed and bandwidth are enough.

Situations Where Average Internet Bandwidth Is Enough

Think of internet bandwidth as a street. A wider street can pass more traffic through. The more internet traffic you have, the more bandwidth you’ll need.

Most businesses tend to have base-level secretarial and administrative tasks. For example, sending emails, making basic phone calls, and the occasional video conference.

If you aren’t doing much more than this, then your average Internet package will be more than enough. You can easily get away with a 10 Mbps or 100 Mbps connection. 

This is only the case if you have a small office with a handful of people. When you have a larger workforce and heavier data needs, you will require an upgrade.

Situations Where You Should Upgrade to Faster Small Business Internet

Do an Internet speed test during a normal work day. If you notice very low speeds throughout the day, it’s time to upgrade. Here are some reasons why you may need an upgrade.

If You Have or Hire More Employees

You will need a larger Internet bandwidth the more employees you have. As each employee uses the internet, the overall connection will slow down–taking up more lanes on the road, as it were. At some point, the connection will become overburdened and slow for all connected users.

In an office with 6-12 employees, you will easily need at least a 500 Mbps connection, perhaps more. Bigger, faster data packages also provide a more responsive and snappy Internet–ideal for productivity.

If You Have Internet-heavy Tasks

Certain tasks are heavily internet-dependent. One example is video conferencing. If you have multiple people video conferencing at once, you will require a considerable amount of bandwidth to support that.

Cloud computing is another area. Online productivity suites and collaboration software require a strong, fast Internet connection.

You will also need more bandwidth if you are downloading and uploading a lot throughout the day. Or, if you are using cloud storage backups. If you have a large workforce and they are performing bandwidth-heavy tasks, you may need a gigabit connection.

Choose the Right Internet Bandwidth for Your Small Business

Internet bandwidth determines how many users you can have, and how fast your Internet speed will be for each. Smaller businesses with smaller workforces won’t require large bandwidth. However, a bigger office that uses a lot of cloud computing software will need a better Internet package.

Voice and Data provides solutions for all of your Internet needs, be they voice, data, or cloud requirements. Contact us here to see how we can better optimize your business’ internet side of things.

5 Reasons to Implement WAN Acceleration in Your Network

Is 2024 going to feel like a rewind to 2019, with a full return to the office? Or has the work-from-home revolution made its mark for good? The answer is still up in the air for many companies. Whether your organization sticks to the office, goes remote, or adopts hybrid work, a strong network is key. If you already use a Wide Area Network (WAN) for business, consider optimizing it with WAN acceleration. Here are the top five reasons why your network needs WAN optimization!

1. Improve Network Speed

One of the biggest benefits of WAN acceleration is its ability to boost network speed. The process uses techniques such as data compression and caching to ensure efficient data transmission over your network. This means your applications and services run faster, enhancing overall productivity.

2. Reduce Network Latency

Network latency can be a significant barrier to smooth operations for businesses with remote offices or global clients. WAN optimization tackles this issue by optimizing communication protocols and reducing the time it takes for data packets to travel across your network. This allows your team to work more effectively, whether they’re collaborating on projects or accessing cloud-based services. This leads to a smoother, more responsive user experience, which is crucial for maintaining productivity and customer satisfaction.

3. Enhance Data Transfer

Efficient data transfer is essential for businesses that rely on the constant movement of large amounts of data. WAN acceleration uses techniques like deduplication and protocol optimization to ensure quick and reliable data transfer. These business network solutions ensure your data gets where it needs to go without unnecessary delays. This is vital for businesses and industries where timely data access can make a significant difference.

4. Cost Savings

WAN acceleration offers a clever way to upgrade your network infrastructure without breaking the bank. It lets you optimize your current WAN and boost performance without a major upfront cost. You can make the most of limited funds, investing in other critical areas of your business while reaping the benefits of a faster, more reliable, and safer network.

5. Support Remote Work and Global Operations

In today’s world, remote work and global operations are becoming the norm. WAN optimization enhances data transfer and network performance. This makes it easier for your team to stay connected and productive, no matter where they are. When remote employees and international offices can access the tools and data they need without delays, your enterprise will see better outcomes, whether you’re working on a critical project or providing top-notch service to your customers.

Partner With Voice and Data for the Best WAN Acceleration Solutions

If you’re looking for network optimization tips, implementing WAN acceleration is a great place to start. It helps your business keep up with the demands of modern applications and large data transfers without constant upgrades to your network infrastructure. At Voice and Data, we focus on helping our clients find the most effective and reliable voice, data, and cloud services for their enterprise needs. Don’t hesitate to get in touch today to find out more about our services.

How to Find the Right Cybersecurity Services for Your Small Business

99.9% of all businesses in the US are considered small businesses with 500 employees or fewer. A recent survey found they employ over 56.4 million workers. They also bring in over $16.2 trillion in revenue.  There’s a common cybersecurity myth that, because of their size, cybercriminals won’t attack them. The truth is that they’re one of their most frequent targets.  Read on to learn what to look for to find the right cybersecurity services for your small business needs.

Expertise

Look at the provider’s experience first. Check for a proven track record of protecting businesses like yours from cyber threats. Ask if they have up-to-date specializations. See if they’re following all relevant regulations such as:

  • ISO/IEC 27001
  • SOC 2
  • PCI DDS
  • HIPAA
  • GDPR

These ensure they’re meeting all the legal requirements for current security standards. The right ones also indicate a level of expertise in your field.

Services

Do an IT security audit of your business before you start looking for a cybersecurity provider. Where do your weaknesses lie, and how can you protect against them? Use questions like that to consider what services you need. A few of the most critical types of cybersecurity services for small business needs include:

  • Network security
  • Endpoint security
  • Data security
  • Vulnerability assessments
  • Threat intelligence
  • Penetration testing
  • Incident response
  • Cybersecurity training

Ask for an explanation of their full list of the services they provide. Check their technology to see if they’re using the most up-to-date tools.

Reputation

A cyber attack can be the final domino that topples a successful business. Poor reputations can also topple cybersecurity providers. Look at customer reviews, testimonials, and case studies. Ask for references and speak to past or existing clients. This also helps you spot red flags about the service provider. Heed warnings if they show up over and over again.

Customer Service

Your technology is vulnerable to attack at all times, so you need a cybersecurity provider that’s always ready to respond to threats. Find one with 24/7 tech support or on-site staff. They should be available whenever you have a question or concern. They should also be working proactively behind the scenes. This means conducting continual assessments of your cybersecurity network.

Cost

One of the most common business tips is that you have to spend money to make money, and it’s true.  60% of small businesses fail within six months after a cyberattack. This makes cybersecurity too important not to invest in. Make it part of your budget and business strategy. Get an accurate quote for how much you’ll spend over your entire contract. Look into their pricing structures as well. Go for the provider that gives you the best value instead of the cheapest option. Avoid ones that try to hide extra fees in long contracts.

Where to Find Cybersecurity Services for Your Small Business 

Finding cybersecurity services for your small business begins by identifying what services you need. Choose the provider who can provide them but also has the best experience, reputation, customer experience, and value. Voice and Data Inc. is a full-service telecommunications broker that’s been in business since 2006. We aren’t bound to any specific carrier and offer unbiased recommendations. Contact us for cybersecurity services today.

5 Key Elements of a Successful Database Strategy

The way you manage your company’s data plays a large role in its success. Falling short of this obligation is one of the many reasons why around 20% of small businesses fail within a year. Having the right database strategy in place can take your business’s performance to the next level, but many entrepreneurs don’t know how to get started.

The good news is the answer is easier than you might anticipate. We’ve created a brief guide with the key information you should consider when moving forward. Let’s explore what you need to know.

1. Cyber Security

As you might assume, proper data protection is crucial for getting the right results from your database strategy. The cybercrime industry is estimated to cost the world over $10 trillion by the end of 2025.

A large portion of this value stems from the amount of information hackers will compromise from businesses. Using updated software and implementing access control will help prevent contingencies.

2. Analytics

The only way to optimize your data management is by consulting your analytics. This offers key insight into areas of concern that need your attention. It also allows you to emphasize strategies that currently work.

Keep in mind that analytics information sometimes comes with a learning curve. It’s worth hiring a professional in many cases to better understand this information.

3. Collaboration

More often than not, you’ll have multiple team members working with the same data while collaborating. Collaboration features will help ensure everyone stays on the same page and has access to updated information.

The easier it is for users to work together, the faster they can complete projects. Collaboration features go a long way toward data preparation and maintaining data quality, as well.

4. Streamlined Data Management

Your database won’t be effective if you don’t have streamlined data management. For example, you should conduct a speed test to determine how quickly you can navigate to the required information. This is especially important for large databases.

Manually searching through these is impractical and often impossible. A key part of the management is proper documentation.

Your database strategy should document comprehensive information about the database’s use and performance. This information can be referenced in the future to make improvements or resolve issues.

5. Accessibility

Your database should be easy for the appropriate parties to access. Features like remote computing and multi-factor authentication are essential. Many database applications also come with real-time monitoring functionality.

They’ll alert you of unauthorized changes as soon as they occur. This is made possible through the use of artificial intelligence and machine learning.

Never Neglect Your Database Strategy

The information in this guide will help ensure you choose the right database strategy for your needs. From here, you should have no trouble avoiding issues you would’ve otherwise encountered. Voice and Data, Inc. has proudly served our clients since 2006 and strives to implement best-in-class products and services. Whether your needs are simple or complex, we are prepared to help. You can learn more about what we can offer when you schedule a consultation today.

Why Your Organization Needs a Robust Data Governance Strategy

Are you among the 38% of organizations globally that are prepared for a data attack? If not, it’s time to step up your game plan. With a better approach to data management, you can help stave off security breaches while making data more accessible.

The benefits don’t end there, either. Read on to learn why your organization needs a robust data governance strategy!

Understand Why a Data Governance Plan Is Necessary

First, consider how data governance can improve your organization. When your organization starts amassing data, you don’t want to store it somewhere and forget about it. Instead, you want to secure it and help your team members handle it responsibly.

A good data governance plan will set policies for how data should be used – and by whom. It will make it easier to access data for reports. And it will help keep your organization’s goals aligned when more people can analyze common sets of data.

Make Date More Usable

When employees are accessing data to build reports, is it easy for them to find the right data? And are all teams looking at the same data sets? With a data governance strategy, you’ll be able to streamline internal processes so data is more functional.

With commonly shared data sets, you can align labels and descriptions. And you can assign responsibilities for data management within teams. As a result, you’ll be able to ensure that your organization is complying with regulations related to data management.   

Manage Data Availability

You want the teams within your organization to have access to data they need to collaborate. An enhanced approach to data organization can make sure this happens. You’ll feel confident that teams can access data on the cloud or within other software easily. 

On the other side, with data auditing, you can determine who has access to data at your organization. You might be unknowingly granting access to critical information that some individuals should not see. The more you can grant access to only essential parties, the better. 

Provide Better Data Security

The last thing you want is for your company to experience a data breach that compromises sensitive data. Additionally, you could incur financial losses if the wrong party has access to important security codes. Part of your data governance strategy should include a security audit. 

A reputable data service can help you with this process and identify lapses in security. Once addressed, you’ll have a more secure system, and that will become an asset when you’re working with clients. You’ll be able to point to your data security plan to reassure them. 

Build a Data Governance Strategy

A good data governance strategy ensures that your organization’s most confidential data stays safe. You’ll also improve data availability so your employees are on the same page when they use data for projects and reports. And finally, you’ll build more organizational trust when everyone is involved in using data responsibly. 

At Voice and Data, we have 18 years of experience as a telecommunications broker. We help organizations find the data security plans to keep business data safe. Contact us today to learn more! 

What Makes a CRM Strategy Work? Smart Advice for Businesses

Imagine running a company that offers premier services and products in its industry. You also have no trouble keeping your team motivated or getting your brand in front of the right people. However, you can’t seem to retain customers no matter what you do.

Issues like these are why around 20% of small businesses fail in the United States during their first year. Developing strong customer relationships can help you improve customer experience and increase retention, but not everyone understands how to get started. Let’s explore the key information you need to know about how to build a CRM strategy.

Clearly-Defined Goals

Before moving forward, it’s imperative to clearly define your goals for your CRM strategy. There’s no universal answer to your concern, and it will depend on factors like your target audience, the products you offer, and your marketing budget. The more you emphasize this part of the process, the greater your chance of success.

Understanding of the Customer Journey

It’s crucial to have a strong understanding of the way your customers interact with your brand before making a purchase. For instance, they might be fairly apprehensive before spending money on your company and want to learn as much as possible about your products before moving forward.

You can use this information to nudge them in the right direction. Using the aforementioned example, you could ensure your customers have access to useful information on your product pages.

KPI Tracking

To properly track your performance, you’ll need to consider key performance indicators. These could be your conversion rate, total number of sales, or total customer volume. There are countless KPIs to track, but it’s best to focus on the ones that are most valuable to your company.

Consider how these metrics change over time. If you’re not seeing more of the KPIs you’re tracking, do your best to determine the root of the problem so you can make the necessary changes.

Use of Automation

Without the use of automation, you can’t expect to consistently meet your audience’s needs. This is especially true as your company grows.

Common marketing automation examples involve sending your customers offers based on their past activity on your website. When someone looks at a specific product page, for example, they could get an email with offers on products similar to the ones they viewed.

Not only does automation save substantial time, but it also minimizes the chance of human error. There’s nothing worse than damaging a customer relationship because you made a preventable mistake.

Understand How to Build a CRM Strategy

The information in this guide will help ensure you get started on the right track. From here, you shouldn’t have an issue understanding how to build a CRM strategy and achieve the best results for your situation.

Voice and Data excels at identifying, implementing, and supporting enterprise-level solutions for your company. We’ve proudly served our customers since 2006 and will continue to exceed their expectations. You’ll learn more about the many benefits we offer when you get in touch with us today.

A Quick IT Security Audit Checklist for Business Owners

IT integration is necessary for businesses to protect themselves from cyber-attacks. Although these solutions are important, they can become the cause of a significant crash if not handled correctly.

Implementing IT solutions and leaving them to work isn’t enough to protect your business. You need to follow trends and check on your network often.

With this security audit checklist, you can learn what to do to keep your business secure and compliant.

Operating System Updates

The first thing to include in your security audit checklist is automatic updates for your operating system. With upgrade automation, your system will install updates as soon as they become available.

Your business data is at risk if you don’t regularly update your antivirus and antimalware software as well.

System updates ensure smooth corporate processes and operations.

System Accessibility

During a cyber security audit, check who has access to your system. It’s important to limit accessibility to avoid potential threats.

Before granting access to your system, consider running a background check on contractors and employees. It may seem excessive, but it will help keep your network safe.

Train employees on your cyber security policy when they gain system access. Misconfigurations caused by human error are the biggest threats to IT security.

Encrypted Communications

Hackers penetrate networks through non-encrypted communication channels. Part of your data security audit should be to check that your communication is encrypted.

If you haven’t already, implement encryption methods to secure communications, especially when sending and receiving sensitive data.

Train all employees how to use an encrypted email solution and business portals if you have them.

Email Awareness Training

As you implement protective data tools like email encryption, consider making a training program out of it. In addition to encryption communication, employees should be aware of what a questionable email looks like.

Employees with training will exercise caution before clicking on unsafe links. They will learn how to examine an email’s attributes before continuing.

Share how and where employees can report questionable emails.

Backup Data

IT services can help you routinely back up your data. It’s best to back data up to an encrypted, secure, and off-site location to minimize downtime. If your business is disrupted, you can continue working with regular backups.

You can also utilize cloud solutions to back up data without relying on hardware.

A backup strategy ensures smooth recovery after human mistakes, cyber security attacks, and natural disasters. Regular data backups also keep your business data compliant with local regulations and laws.

Security Audit Checklist: The Bottom Line

This security audit checklist can walk you through how to test the security controls and policies your business has in place. It will help record suspicious activities, reduce downtime, and ensure compliance.

Voice and Data, Inc. is a full-service Nationwide Telecommunications Broker. Since 2006, we’ve helped clients create successful work environments with data protection and cloud solutions.

Using our preferred carriers, you will find cost-effective solutions that meet your goals. Ready to make security a priority and audit your current solution? Contact us today to get started.